The Certification in Professional Office Administration (CPOA) programme has been designed for ambitious professionals, both newcomers and existing alike to discover how they can begin a new career or take their current career to the next level. 

Developing a comprehensive understanding of key office administrator tasks will improve and enhance participant career prospects across both public and private sectors. On a global level, administrative specialist qualifications will be favored by employers. 

At the heart of every successful Company lies high quality administration. In modern times where employment has given way to automation, a qualified multitasking office administrator is still required to plan, implement, manage and oversee every essential component of the entire operation. 

The programme for this area covers the essentials of how companies work together in a business setting. Participant are taught the fundamentals of good communication, and people management skills. Gaining a certificate of administration may increase the participant’s ability to communicate effectively either verbally or through the use of email, basic skills needed for success.  

Holistically, this Certificate program prepares participant for a career in office administration support. They develop office skills, learn administrative procedures, and other career enhancement or employability essential skills. The program emphasizes the development of strong technical, communications, and human relations skills and includes courses in document production. In addition, students gain practical experience through simulated office situations. 

On successful completion of this course, the learner will be able to:

• To improve these essential skills that will give participant a competitive advantage at job interviews. 
• Gain a good all round understanding of how to provide office administrative duties to the highest standard.  
• Accurately manage invoices and sales, produce financial reports and managing documentation and records. These skills will add huge value to current employment or if they are seeking that much sought-after promotion. 
• Understand Human Resources role, which without it a business will not be able to function. HR is all about supervising day to day activities and having an enormous impact on the success of the business. The course will give participant a comprehensive understanding of the recruitment process, training, performance management and leading the team. 
• Learn the core principles of good time management skills and how to attain a healthy work-life balance.

This course is ideal for:

• Students,
• Job Seekers,
• Graduates,
• Adult Learners,
• Office Administrators,
• Those who are interested in Office Administration